Welcome to The Wedding Studio Berkshire!

This Privacy Policy outlines how The Wedding Studio Berkshire Ltd collects, uses and protects your personal information.  Your privacy is important to us, and we want you to feel secure and informed.

Terms & Conditions:

This Privacy Policy forms part of our Terms & Conditions, which are available when placing an order (or upon request via emily@theweddingstudioberkshire.co.uk). Please read it in conjunction with those terms.

Legal Ground For Processing Your Personal Information:

We collect and use your personal information because it is necessary for the performance of the contract we have entered into with you (or, before a contract is in place, to enable us to take steps at your request). We may also use your personal information to provide services updates or for marketing purposes, if you consent to us doing so.

Personal Information We Collect:

We collect and store any information you enter on our website or provide to us in any other way. This may include personally identifiable information such as name, address, telephone number, payment details, email address, and communications. Additionally, we may collect session information, including page response times, page interaction information, and methods used to browse away from the page.

How We Collect Personal Information:

When you conduct a transaction or book a service on our website, we collect personal information you provide, such as your name, telephone number, address, and email address.

Why We Collect Your Personal Information:

We collect your personal information for various purposes, including:

• Providing and operating our services

• Offering ongoing customer assistance and support

• If you have registered via our website to receive services updates or marketing content, sending general or personalised service-related notices and promotional messages

• Creating data to improve our website and services

• Complying with applicable laws and regulations

 How We Store and Protect Your Personal Information:

We treat all of your personal information with care. Our website is hosted on the Squarespace.com platform, which provides secure data storage.

Sharing and Disclosure of Your Personal Information:

We do not share your personal information with third-party companies without your direct consent, save that we may disclose your personal information in the circumstances set out below.

Your personal information may be disclosed to reputable third parties who help us in the provision of our services to you, including:

• Actuity Scheduling (a Squarespace product), which provides online booking services;

• Stripe, which provides payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy;

• Anna Campbell, Edwina O’Gorman, Elbeth Gillis, and Eden b. Studio for the purposes of placing and fulfilling orders.

Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Communication Preferences:

We may contact you via email, telephone, text messages, or postal mail for various purposes, including account notifications, dispute resolution, updates about our company, or to enforce our agreements.

Your Rights:

You have the right to request: (i) access to the personal information we hold about you; (ii) corrections of incorrect or incomplete personal information; (iii) the deletion of personal information we hold about you in certain circumstances; (iv) that we restrict or stop the processing of personal information we hold about you in certain circumstances; (v) that we transfer the personal information we hold about you to another organisation, or to you, in certain circumstances; and (vi) that we stop any consent-based processing of your personal data after you withdraw that consent.

To exercise your rights or to opt out of communications from The Wedding Studio Berkshire, please contact us directly at emily@theweddingstudioberkshire.co.uk or by mail at Suite 1, Markham House, 20 Broad Street, Wokingham, Berkshire, RG40 1AH.

Policy Updates:

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting the revised Privacy Policy on our website. We will notify you of any material changes to this policy so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Thank you for entrusting The Wedding Studio Berkshire with your personal information. If you have any questions or concerns about our privacy practices, please don't hesitate to get in touch.